Are you observant, detail-oriented, and passionate about delivering excellent customer experiences?

We're always looking for reliable and professional individuals to join our team of mystery shoppers. Help businesses improve their services by providing valuable feedback on real customer experiences.

Why Join ClueCheck?

πŸ’° EARN COMPETITIVE PAY

Β£10–£40 per assignment, plus full reimbursement for required purchases

Extra travel allowance for distant locations (where agreed)

⏰ WORK FLEXIBLY

Choose assignments that fit your schedule and location

No minimum hours or commitment required. Work around your existing job or lifestyle

πŸŽ“ RECEIVE PROFESSIONAL TRAINING

Comprehensive briefing for every assignment

Ongoing support from our team. Access to training resources and guidelines. Learn new skills in observation and reporting

🀝 WORK WITH TOP BRANDS

Partner with leading UK retailers, restaurants, hotels, and service providers

Gain experience across diverse industries. Build valuable skills and references

πŸ“ˆ DEVELOP VALUABLE SKILLS

Enhance your attention to detail and analytical abilities

Improve written communication skills. Learn business evaluation and audit techniques. Build experience for future career opportunities

✨ MAKE REAL IMPACT

Your feedback helps businesses improve experiences for millions of customers

Contribute to better service standards across UK business. Be part of a team driving meaningful change

πŸ‘₯ What We're Looking For

Ideal ClueCheck Mystery Shoppers Are:

  • Detail-oriented and observant – Notice small details others miss
  • Reliable and punctual – Show up on time, complete work thoroughly
  • Excellent written communicators – Write clear, professional reports
  • Honest and ethical – Provide truthful, unbiased feedback
  • Computer literate – Comfortable with online forms and submission systems
  • UK residents aged 18+ – Eligible to work in the UK
  • Able to blend in – Can interact as a typical customer in any environment

No Previous Experience Required!

We provide full training and support for all assignments. Your enthusiasm and attention to detail matter more than experience.

Types of Assignments

🏬 RETAIL VISITS

Shop at stores, assess service and stock, evaluate customer journey, evaluate staff interactions

Earn Β£15–£40 per visit

🍽️ RESTAURANT DINING

Enjoy meals while evaluating food quality, service standards, cleanliness

Earn Β£20–£40 per meal (plus meal costs reimbursed)

πŸ“ž PHONE CALLS

Call businesses to assess phone service quality, response times, professionalism

Earn Β£10–£25 per call

πŸ’» ONLINE SHOPPING

Complete online purchases and evaluate digital experience, checkout process, customer support

Earn Β£15–£30 per assignment (plus purchase cost reimbursed)

πŸŽ₯ VIDEO EVALUATIONS

Record in-store experience with discretion, evaluate visual elements, staff interactions, facilities

Earn Β£25–£40 per video assignment

How It Works for Shoppers

1

APPLY ONLINE

Complete our simple application through our GDPR-compliant recruitment partner, Zoho Recruit. Takes just 10 minutes – answer questions about your background, interests, availability. Provide contact details, availability, and location preferences.

2

GET APPROVED

We review applications and conduct basic screening to ensure quality. Standard review takes 3–5 business days. You'll receive email confirmation once approved.

3

ACCESS THE SHOPPER PORTAL

Log in to view available assignments near you. Your personal shopper dashboard with assignment calendar. Personalized recommendations based on your preferences.

4

SELECT ASSIGNMENTS

Choose assignments that match your interests and availability. πŸ“ Find assignments near you with interactive location map. πŸ“… View full details: location, type, dates, pay, requirements. Accept assignments you want; pass on those that don't suit.

5

COMPLETE YOUR VISIT

Follow the guidelines and briefing provided for each assignment. Experience the business as a regular customer. Collect evidence (photos, receipts, descriptions) as instructed. Note your observations while fresh (within 24 hours is best).

6

SUBMIT YOUR REPORT

Complete the online evaluation form within 24 hours of your visit. Upload photos, videos, or receipts as required. Answer all questions fully and honestly. Submit through secure portal – takes 15–30 minutes typically.

7

GET PAID

Receive payment typically within 14 days of report approval. Your report must pass QA (no missing data/evidence) and receipts must be valid/legible for processing. Payments made via bank transfer to your registered account. Your payment status visible anytime in your portal.

πŸ’· Payment & Compensation

You'll be paid for:

  • βœ“ Your time and effort: Β£10–£40 per assignment depending on complexity
  • βœ“ Required purchases: 100% reimbursement (receipts required)
  • βœ“ Travel expenses: For distant locations, as agreed in assignment details

Payment Timeline:

πŸ’° Within 14 days of assignment approval

Processing Requirements:

  • βœ“ Your report must pass QA (all fields completed, no missing data)
  • βœ“ Receipts must be valid and legible
  • βœ“ All evidence (photos, videos) must be uploaded
  • βœ“ No outstanding questions or clarifications needed

How Payment Works:

  • βœ“ Payments processed twice monthly (typical cycle: 1st–14th and 15th–28th of month)
  • βœ“ All valid, approved work is included in next payment cycle
  • βœ“ Bank transfer to your registered UK account
  • βœ“ Check payment status anytime in your shopper portal
  • βœ“ No payment fees or deductions

Self-Employment Status:

As a mystery shopper, you're classified as self-employed and responsible for:

  • βœ“ Declaring your earnings to HMRC
  • βœ“ Reporting income on your Self-Assessment tax return
  • βœ“ Registering for VAT if applicable
  • βœ“ We'll provide a summary of your earnings annually (12/31)

πŸ”’ Data Protection & Privacy

Your personal information is important to us

How We Use Your Data:

Our recruitment process is managed through Zoho Recruit, a fully GDPR-compliant platform. We collect and use your data solely for:

  • Recruitment and application review
  • Assignment allocation and scheduling
  • Payment processing
  • Communication about assignments
  • Quality assurance and feedback
  • Compliance with legal/tax requirements

Your Rights:

You have the right to:

  • Access your personal data at any time (via portal or email request)
  • Request corrections or updates to your information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of communications about new assignments
  • Lodge complaints with the Information Commissioner's Office (ICO) if you believe your rights have been violated

Privacy & Confidentiality:

  • Your data is stored securely on encrypted servers
  • Only ClueCheck staff have access to your information
  • We never share your data with third parties without consent
  • GDPR and Data Protection Act 2018 compliance guaranteed
View Our Full Privacy Policy

πŸš€ Ready to Get Started?

Join our team of professional mystery shoppers today!

Questions?

contact@cluecheck.co.uk 07424 445495

πŸ’¬ Live Chat Support available Mon–Fri, 09:00–17:30